Adobe Software for VCU Students

Here you will find comprehensive details about Adobe software at VCU for all VCU Students. We've included some frequently asked questions below as well as additional details for student workers, work-study employees, graduate assistants, and full-time VCU employees who are taking classes at VCU regarding eligibility for the Adobe Creative Cloud Student License.

All non-employee VCU Students currently-enrolled in at least one credit-bearing course for the current academic term (semester) receive access to Adobe Creative Cloud automatically at least 10 days before the start of the academic term (subject to eligibility requirements; see table below).
To get started using your VCU Adobe Creative Cloud software license, please visit the Quickstart Guide for Students here.

If you get stuck, if you're unable to sign-in to your account, or if you just have a question that isn't answered here, please reach out to us by emailing adobe@vcu.edu or by submitting a ticket at https://go.vcu.edu/adobe/help.

IMPORTANT: VCU Students should NEVER purchase an Adobe Creative Cloud or other Adobe software license either directly through the adobe.com website OR through the Barnes & Noble ThinkEDU website. These sites do NOT offer the same licensing that is included in the VCU Student Technology Fee / Software Bundle. 

If you are presented with a "Trial/Buy Now" button or screen within ANY Adobe app or on ANY Adobe website, please submit a ticket at https://go.vcu.edu/adobe/help or email us at adobe@vcu.edu. You may not be fully-signed in to your VCU Adobe account, or you may be experiencing a known issue with Adobe Enterprise licenses that causes this message to be displayed incorrectly.

If you have a VCU Adobe account, you will NEVER need to provide your credit/debit card info directly to Adobe. 

IMPORTANT: VCU Students who are also considered employees of a restricted academic/business unit and/or the VCU Health System (Hospital) are NOT eligible for Adobe cloud access regardless of job code/class. 

If you are currently-enrolled as a VCU Student in at least one credit-bearing course and you recently became employed in a new role with a restricted academic/business unit and/or the VCU Health System (Hospital), your access to Adobe cloud resources may be revoked at any time and without notice.