Adobe Software for VCU Employees
Here you will find comprehensive details about Adobe software at VCU for all university employees. Additional details for those in different roles such as instructional and non-instructional faculty, administrative faculty and staff, hourly employees and graduate workers, as well as both student and work-study employees.
All new full-time VCU employees automatically receive an Adobe Acrobat Pro license upon beginning employment with the university during their first week (subject to eligibility requirements; see table below). To get started using your VCU Adobe Acrobat Pro software license, please visit the Quickstart Guide for Employees here.
If you need access to additional Adobe apps such as Express, Photoshop, Illustrator, InDesign, Premiere Pro, and others, please submit a request using the VCU Adobe License Request/Upgrade Form here. You will be asked to sign-in with your VCU account.
If you get stuck, if you're unable to sign-in to your account, or if you just have a question that isn't answered here, please reach out to us by emailing adobe@vcu.edu or by submitting a ticket at https://itsupport.vcu.edu under the Teaching & Learning > Instructional Resources > Adobe Software category.
Automatic Account Creation & License Assignment (Adobe Acrobat Pro Only)
All eligible non-student VCU employees will automatically have a new VCU Adobe account created and will also receive an Adobe Acrobat Pro only license once they begin as a new employee within their first week. This account is considered a Managed Enterprise Account and used the Federated ID identity type which requires Single Sign-On through VCU's Central Authentication Service (CAS) portal.
Coverage is provided for all full-time Adjunct Faculty, Faculty, Post-Doctoral employees, Classified Staff, and University and Academic Professional Staff under a cost-sharing program known as the "bulk-agreement".
Note: The following job categories are NOT eligible to automatically receive an Adobe Acrobat Pro license: Hourly, Exempt-Temp Salaried, and Affiliates. Student employees are not eligible for the Adobe Acrobat Pro license. This includes job classes/codes for Student Workers (SW), Work Study (WS), and Graduate Assistants (GA/G9).
Requesting an Adobe Creative Cloud License Upgrade (Optional)
To request an Adobe Creative Cloud license (an upgrade from the Adobe Acrobat Pro only license which is automatically assigned to most VCU employees), you will need to complete the VCU Adobe License Request Form. The form itself is a QuestionPro survey that requires employees to agree to a set of terms and conditions which can be viewed on this website here.
VCU Employees
This form (available at https://go.vcu.edu/adobe/licenserequest) is for both non-student VCU employees AND VCU employees who are taking classes but are NOT primarily a student, i.e. a job code/class other than Student Worker (SW), Work Study (WS), and/or Graduate Assistant (GA/G9). If you submit a ticket to us at https://itsupport.vcu.edu or you email adobe@vcu.edu requesting a license, you will be instructed to first complete the VCU Adobe License Request Form to agree to our terms and conditions and provide the necessary information about your role at VCU. Completion of the form is not optional.
VCU Students
ALL Adobe software issues (including requests for access) by non-employee VCU students (people who are ONLY taking classes as a VCU student are NOT an employee of any kind) should ONLY be reported by submitting a ticket. You do NOT need to complete the VCU Adobe License Request Form for any reason unless specifically instructed to do so. Visit https://itsupport.vcu.edu and navigate to the Teaching & Learning > Instructional Resources > Adobe Software > Ask a Question category to tell us about your access issue(s).
If you are a non-employee VCU student you DO NOT need to complete this form. If you do complete the form and you are NOT employed by VCU at all, your request will simply be deleted. No confirmation email will be sent. If you are having trouble accessing your VCU Adobe account using your VCU email address (this is a Managed Enterprise Account which is considered a Federated ID), use the instructions above to submit a ticket to describe your access issue(s).
App Name | Acrobat Pro Only = $9 | Restricted Creative Cloud = $192 | Unrestricted Creative Cloud = $192 | Requires Cloud Access |
---|---|---|---|---|
Acrobat Pro | ✅ | ✅ | ✅ | ❌ |
After Effects | ❌ | ✅ | ✅ | ❌ |
Animate | ❌ | ✅ | ✅ | ❌ |
Audition | ❌ | ✅ | ✅ | ❌ |
Behance | ❌ | ❌ | ✅ | ✅ |
Bridge | ❌ | ✅ | ✅ | ❌ |
Character Animator | ❌ | ✅ | ✅ | ❌ |
Dimension | ❌ | ✅ | ✅ | ❌ |
Dreamweaver | ❌ | ✅ | ✅ | ❌ |
Express | ❌ | ❌ | ✅ | ✅ |
Fonts Pro | ✅ | ✅ | ✅ | ❌ |
Fresco | ❌ | ❌ | ✅ | ✅ |
Illustrator | ❌ | ✅ | ✅ | ❌ |
InCopy | ❌ | ✅ | ✅ | ❌ |
InDesign | ❌ | ✅ | ✅ | ❌ |
Lightroom | ❌ | ❌ | ✅ | ✅ |
Lightroom Classic | ❌ | ✅ | ✅ | ❌ |
Media Encoder | ❌ | ✅ | ✅ | ❌ |
Muse | ❌ | ✅ | ✅ | ❌ |
Photoshop | ❌ | ✅ | ✅ | ❌ |
Photoshop Express | ❌ | ❌ | ✅ | ✅ |
Portfolio | ❌ | ❌ | ✅ | ✅ |
Prelude | ❌ | ✅ | ✅ | ❌ |
Premiere Pro | ❌ | ✅ | ✅ | ❌ |
Premiere Rush | ❌ | ❌ | ✅ | ✅ |
Scan | ❌ | ❌ | ✅ | ✅ |
Scout | ❌ | ✅ | ✅ | ❌ |
Spark Page | ❌ | ❌ | ✅ | ✅ |
Spark Video | ❌ | ❌ | ✅ | ✅ |
SpeedGrade | ❌ | ✅ | ✅ | ❌ |
Substance 3D Designer | ❌ | ❌ | ✅ | ✅ |
Substance 3D Modeler | ❌ | ❌ | ✅ | ✅ |
Substance 3D Painter | ❌ | ❌ | ✅ | ✅ |
Substance 3D Sampler | ❌ | ❌ | ✅ | ✅ |
Substance 3D Stager | ❌ | ❌ | ✅ | ✅ |
XD | ❌ | ❌ | ✅ | ✅ |
If you are a non-student VCU Faculty member, you'll receive access to Adobe Acrobat Pro during your first week as an employee of the university. Depending on your role, you may be eligible for an upgraded license to access additional Adobe apps from the Creative Cloud suite of tools at no additional cost to your school/college/department*.
Below you will find a table providing eligibility details for all classes of faculty according to VCU's job class table developed by VCU Human Resources (reference: https://wiki.vcu.edu/display/HR/VCU+E-Class+List).
If you are a VCU Faculty member and you are also taking any credit-bearing courses at VCU (regardless of whether you are taking for credit or auditing), you may not receive access to Adobe Acrobat Pro automatically. Instead, you should complete the VCU Adobe License Request/Upgrade Form to request access to the Adobe software you need.
*VCU has a limited number of Adobe software licenses available for for eligible instructional faculty employees which cannot be exceeded. These Adobe software licenses will be provided at no cost to the employee's school/college/department if they are eligible (faculty job classification/code AND must be teaching at least one credit-bearing course in the current fiscal/academic year). Otherwise, ALL Adobe software licensing for non-student employees is billed at established annual rate.
Faculty Class | Eligibility for Adobe Acrobat Pro | Eligibility for Adobe Creative Cloud |
---|---|---|
Adjunct Faculty | Automatic licensing for non-student faculty members. | Must manually request upgrade licensing. |
Administrative Faculty | Automatic licensing for non-student faculty members. | Must manually request upgrade licensing. |
Professional Faculty | Automatic licensing for non-student faculty members. | Must manually request upgrade licensing. |
Medical / Clinical Faculty | Automatic licensing for non-student faculty members. | Must manually request upgrade licensing. VCU Health employees must have active affiliation with a VCU academic unit (school/college/department). |
Teaching and Research Faculty | Automatic licensing for non-student faculty members. | Must manually request upgrade licensing. |
VCU Qatar Faculty | Not eligible under the VCU North American Enterprise Term License Agreement (ETLA). | Not eligible under the VCU North American Enterprise Term License Agreement (ETLA). |
All eligible non-student VCU staff members will automatically receive access to Adobe Acrobat Pro within their first week as an employee of the university. Some employees will NOT receive access Adobe Acrobat Pro automatically.
For access to additional Adobe apps such as Express, Photoshop, Illustrator, InDesign, Premiere Pro, and other apps within the Adobe Creative Cloud suite, all VCU employees must complete the VCU Adobe License Request/Upgrade Form here before access will be granted.
The table below provides details about which job classes automatically receive access to Adobe Acrobat Pro and which job classes must manually request access.
Staff Job Class | Eligibility for Adobe Acrobat Pro | Eligibility for Adobe Creative Cloud |
---|---|---|
Affiliates | See dropdown below. | See dropdown below. |
Classified Staff | Automatic licensing for non-student staff members. | Must manually request upgrade licensing. Billed to business unit at established annual rate and prorated daily. |
Law Enforcement Officers | Automatic licensing for non-student staff members. | Must manually request upgrade licensing. Billed to business unit at established annual rate and prorated daily. |
University and Academic Professionals | Automatic licensing for non-student staff members. | Must manually request upgrade licensing. Billed to business unit at established annual rate and prorated daily. |
Graduate Assistants | Not eligible. See dropdown below. | Only eligible for student licensing. See dropdown below. |
Post-Doctoral Fellows | Automatic licensing for non-student staff members. | Must manually request upgrade licensing. Billed to business unit at established annual rate and prorated daily. |
Hourly Employees | Must manually request upgrade licensing. Billed to business unit at established annual, flat-rate. | Must manually request upgrade licensing. Billed to business unit at established annual rate and prorated daily. |
Exempt Salaried Employees (not including Adjunct Faculty) | Must manually request upgrade licensing. Billed to business unit at established annual, flat-rate. | Must manually request upgrade licensing. Billed to business unit at established annual rate and prorated daily. |
Student Workers and Work Study | Not eligible. See dropdown below. | Only eligible for student licensing. See dropdown below. |
All eligible VCU students automatically receive access to Adobe Creative Cloud under the Student Technology Fee. Some VCU students who are also employed with the university in certain job classes may need to manually request access to Adobe Creative Cloud depending on their role (usually full-time employees taking classes under tuition-waiver).
The table below provides details about which job classes of student employees automatically receive access to Adobe Creative Cloud and which job classes must manually request access.
Student Employee Job Class | Eligibility for Adobe Creative Cloud | Eligibility for Adobe Cloud Access |
---|---|---|
Student Workers (SW) | Actively enrolled students automatically receive access to Adobe Creative Cloud. | Access permitted for all members of this job class regardless of business/academic unit affiliation. |
Work Study (WS) | Actively enrolled students automatically receive access to Adobe Creative Cloud. | Access permitted for all members of this job class regardless of business/academic unit affiliation. |
Graduate Assistants (GA/G9) | Actively enrolled students automatically receive access to Adobe Creative Cloud. | May be required to agree to terms and conditions in writing before access is granted. |
Hourly (H1)* | Must manually request Adobe software licensing. Unless actively enrolled for the current or upcoming academic term, billed to business unit at established annual rate and prorated daily. | Agreement to terms and conditions is required during manual license upgrade requests. |
*Some student employees begin in an Hourly (H1) job class (typically during the Summer semester) before officially beginning classes in the next academic term (typically the Fall semester). If student employees who join under this job class do not enroll in at least one credit-bearing course before Add/Drop of the next academic term, then their business unit will be automatically billed for the full cost of the Adobe software license they requested at the prevailing established annual rate with the appropriate proration based on the date of their request submission.
Affiliates at VCU is considered a broad category of both employees and in many cases non-employees of the university. Collectively, this group contains variety of individuals who hold all manner of different roles often times overlapping with more traditional employee and student classifications.
The simplest way to approach Adobe software licensing eligibility for Affiliates is to say, ALL members of this group must manually request an Adobe software license (either Acrobat Pro or Creative Cloud) using the VCU Adobe License Request/Upgrade Form here.
Eligibility for the bulk-agreement does not extend to Affiliates who may also be required to demonstrate the context of their role if they belong to certain groups. For more information (accessible only to current VCU employees and fiscal/technical liaisons), please review the VCU Human Resources Affiliate User Guide (a VCU wiki page) here.