STOP! Are you a VCU student and employee / student worker?

If you are a VCU student who is currently-enrolled in at least 1 credit-bearing course AND you are also a VCU employee (including student workers, work study, graduate assistants, and other student job codes), you need to follow a different set of instructions before you can claim a VCU Adobe Creative Cloud student subscription. 

First, you will need to complete the VCU Adobe Cloud Access Request form located at https://go.vcu.edu/adobe/cloudaccess. ALL VCU employees (even student employees) MUST complete this form before being provided with additional instructions for claiming a VCU Adobe Creative Cloud student subscription. 

You will need to be signed-in to your VCU Google Workspace account ("yourEID@vcu.edu"). If you sign-in to a personal Gmail account, this form will not allow you to continue. You MUST first sign-out of all other personal, non-VCU Google accounts and ONLY sign-in to your VCU Google Workspace account ("yourEID@vcu.edu") to complete this form. 

If you need further assistance, please submit a ticket by visiting https://itsupport.vcu.edu and clicking on the "New IT Support Ticket" box; you will need to search for "Adobe Software" or navigate to Teaching & Learning > Instructional Resources > Adobe Software to select the correct category to submit your ticket. 

If you are NOT a VCU employee and only a VCU student, please visit https://vcu.onthehub.com and sign-in with your VCU eID to claim a VCU Adobe Creative Cloud student subscription.

Step 1 - Visit https://vcu.onthehub.com.

Step 2 - You will be redirected to the VCU Central Authentication Service (CAS) portal; Enter your VCU eID and password.

Step 3 - Select the Adobe Creative Cloud option from the menu.

Step 4 - Add the appropriate Adobe Creative Cloud to your cart.

Step 5 - Once you have completed the checkout process, click Install  to download the latest version of Adobe Creative Cloud installer to your device. 

Step 6 - Run the downloaded Adobe Creative Cloud installer on your device.

Step 7 - Sign-in with your VCU eID email account ("yourEID@vcu.edu").

Step 8 - If you are prompted, select the Company/School Account option.

Step 9 - When you reach the VCU Central Authentication Service (CAS) portal, complete the sign-in process using your VCU eID and password.